Meeting Face to Face: the Essential Role of the Prison Chaplain

During the Covid pandemic the need for many face-to-face services within prisons were questioned and all but essential staff were left in direct contact with prisoners. Like the Irish Prison Service, the Scottish Prison Service (SPS) replaced face-to-face visits with virtual ones. Also, in SPS, individual mobile phones, previously illegal, were issued to every prisoner, complete with 300 minutes call time per month.